Technical Field Support elements:
Remote consultation using online applications, emails, messengers and phone calls
Remote process and data reviews
Site visits and process assessments
Project technical design and technical training
Project commissioning technical support
Bespoke technical training and e-learning design for your process
Assessments include physical on-site evaluations, historical data reviews, critical data collection and long term monitoring for analysis.
Effective field support relies on the skills, knowledge and attitude of the supporting on-site personnel. Skills development is integral to field support.
Remote support is only effective when on-site skills and assessments have reached the required levels